We all know how important it is for logistic companies to make express deliveries. And most of the companies have started providing faster deliveries. However, there is one more thing which is as important as express delivery but not every company provides that. It is the parcel tracking system. While most of the companied have streamlined their services by offering express deliveries, a very few thought of providing safety and tracking. Simply, if the receiver will get accurate delivery updates, it will be a better experience for them. In Turkey, there is a company which comes in the lead called Trendyol. Moreover, it is one of the largest e-commerce platforms. It is successful because of the features it offers. One of the major feature it provides is the parcel tracking system. This important feature is called Trendyol Express Kargo Takip. Through this feature, customers can track their cargo in real-time and can get accurate updates. Furthermore, from the parcel’s dispatch to delivery, customers can track the location.
Through this blog post, explore the most relevant information on this special feature provided by Trendyol. In this article, we will explore the benefits, working, how to handle issues and at last some tips for a better experience. Thus, make sure you read the article thoroughly to know more about the feature. So, let us dive straight into the information.
Overview : What is Trendyol Express Kargo Takip ?
It refers to the special feature offered by one of the largest e commerce platforms in Turkey. This feature allows customers to track and monitor their parcel from the time of dispatch to delivery. Moreover, they can track the exact location and status of their expected delivery. Therefore, this feature provides customer satisfaction. The customers always know where their package is. Hence, there is complete transparency which builds customer’s trust and satisfaction.
Benefits of Trendyol Express Kargo Takip
The feature of parcel tracking system by Trendyol offers so many benefits to customers. Eventually, it builds trust and satisfaction level. Let us know what these benefits are :
- Express Delivery – The company is famous for providing a faster delivery experience to customers. Moreover, customers can keep a check on the speed and location their shipment.
- No Risk of Losing the Packages –Since customers can track the location of their packages, they can know immediately if something goes wrong. Moreover, they can inform the company that the package has lost so that the company can take some action.
- Transparency – Customers get real time updates regarding the location and estimated time of delivery. Therefore, they know exactly where their parcel is. Hence, the process of delivery is transparent. So, the ability to track the location and time manages the level of excitement and anxiety.
- Reduced Need for Customer Service – Customers can themselves track where their parcel has reached and exactly when it will arrive. Therefore, they do not have to contact customer support service for information.
How to Use Trendyol Express Kargo Takip ?
Kargo Takip is very easy and simple to use. Moreover, anyone can use the platform and feature. This is because it is user friendly. Furthermore, to know how to use it, users are recommended to read the following information :
- The order is prepared for shipping as soon as the company gets an order.
- When the company receives the package from the seller, the customer receives a notification. Moreover, they get information of the tracking number through which customers can track their package. Thus, from the very moment of dispatch, customers can learn the exact location of their parcel.
- For tracking the shipment, customers can log in to the online portal of the company. From their account, they can track their shipments. Moreover, they can track the location and time by entering the tracking number. Additionally, by logging in, customers can get real-time updates.
- Furthermore, if customers do not want to log in, the company also provides sms to update the customers regarding the location of the shipment.
- At every stage which comes in the process, customers get to know the location. Therefore, customers can plan their day accordingly. This is because sometimes customers do not know when the package will arrive and they fail to be at the destination when it actually arrives. However, by tracking the parcel, this issue is eliminated.
Ways to Handle Kargo Issues
There are a few ways through which customers can handle if they face any issue. Moreover, all of the methods are provided by the company. Let us know what users can do to solve the issues :
- They can contact the online help center of the company.
- Customers can contact the customer service line. They can call and ask for solutions.
- Customers can also contact the courier team to get delivery day updates.
Tips to Get a Better Experience
- Keep checking
- Always give accurate address
- If you want to give special instructions, contact the customer service and communication the requirements.
Conclusion
Trendyol Express Kargo Takip is the special feature that Trendyol offers. Moreover, this feature contributes in making Trendyol one of the leading companies in Turkey. Moreover, this feature lets users track their shipments in real-time. Therefore, they get to know the exact time and location of their package.
